Customer Information

Privacy Policy

Review how Diamonds of Aspen collects, uses, protects, and manages information submitted through the website, checkout, and inquiry forms.

Diamonds of Aspen respects your privacy and is committed to protecting the information you share with us.

Information We Collect

We may collect personal information when you place an order, submit an inquiry, create an account, join a waitlist, or contact us directly. This may include your name, email address, phone number, billing address, shipping address, payment details, order details, and any information you choose to provide in a message or request.

How We Use Your Information

We use your information to process orders, respond to inquiries, provide customer support, arrange shipping, verify transactions, communicate about custom or private sourcing requests, improve the website, and maintain business records.

Payments

Payments are processed through secure third-party payment providers. Diamonds of Aspen does not store full credit card numbers on its website.

Shipping and Order Information

For order fulfillment, your shipping information may be shared with shipping carriers, insurance providers, payment processors, fraud prevention services, or other necessary service providers.

Marketing

If you provide your email address, we may contact you about your inquiry, order, product request, or Diamonds of Aspen updates. You may request to stop receiving non-transactional communications at any time.

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve site performance, understand visitor behavior, support checkout functionality, and improve the shopping experience.

Third-Party Services

We may use third-party services including payment processors, shipping providers, analytics tools, email services, security tools, and website plugins. These providers may process information according to their own privacy policies.

Data Security

We use reasonable technical and administrative safeguards to protect customer information. However, no online system can be guaranteed completely secure.

Your Rights

You may contact us to request access, correction, or deletion of personal information where legally applicable.

Contact

For privacy questions, contact:

Diamonds of Aspen
info@diamondsofaspen.com
Aspen, Colorado

This policy may be updated from time to time. The version posted on this page applies to website use and information submitted after its publication unless otherwise required by law.

Certified Diamonds
GIA & IGI certified stones.
Secure Checkout
Encrypted and protected.
Insured Shipping
Signature confirmation may be required.
Private Service
Personal guidance by appointment.
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