Diamonds of Aspen respects your privacy and is committed to protecting the information you share with us.
Information We Collect
We may collect personal information when you place an order, submit an inquiry, create an account, join a waitlist, or contact us directly. This may include your name, email address, phone number, billing address, shipping address, payment details, order details, and any information you choose to provide in a message or request.
How We Use Your Information
We use your information to process orders, respond to inquiries, provide customer support, arrange shipping, verify transactions, communicate about custom or private sourcing requests, improve the website, and maintain business records.
Payments
Payments are processed through secure third-party payment providers. Diamonds of Aspen does not store full credit card numbers on its website.
Shipping and Order Information
For order fulfillment, your shipping information may be shared with shipping carriers, insurance providers, payment processors, fraud prevention services, or other necessary service providers.
Marketing
If you provide your email address, we may contact you about your inquiry, order, product request, or Diamonds of Aspen updates. You may request to stop receiving non-transactional communications at any time.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve site performance, understand visitor behavior, support checkout functionality, and improve the shopping experience.
Third-Party Services
We may use third-party services including payment processors, shipping providers, analytics tools, email services, security tools, and website plugins. These providers may process information according to their own privacy policies.
Data Security
We use reasonable technical and administrative safeguards to protect customer information. However, no online system can be guaranteed completely secure.
Your Rights
You may contact us to request access, correction, or deletion of personal information where legally applicable.
Contact
For privacy questions, contact:
Diamonds of Aspen
info@diamondsofaspen.com
Aspen, Colorado
This policy may be updated from time to time. The version posted on this page applies to website use and information submitted after its publication unless otherwise required by law.